We built the team we wished we could hire.
Refinery PM combines dedicated human assistants with AI-powered automation to give leaders back the time they should never have lost.
The Story
Refinery PM was born from a simple observation: the most capable people in any room spend most of their time on the work they are least qualified to do. Not because they want to. Because no one built the right system to take it off their plate.
We did. RPM combines dedicated human assistants with AI-powered automation to give leaders back the time they should never have lost. It's not just about doing tasks faster; it's about eliminating the friction that keeps you from your highest impact work.
RPM
Our Lead Team.
Colin
Founder & Chief Problem Solver
Colin launched Refinery PM after spending a decade watching brilliant leaders drown in logistics. She is an inbox-zero evangelist, a certified project manager, and an obsessive systems thinker. When she is not optimizing workflows, she is planning a trip somewhere difficult to get to.
Emily
Client Success Manager
Emily brings a decade of event planning and client experience to RPM. She founded a charity that raised over $1 million for lung cancer research, runs on coffee, and believes that great service is not about doing more but about doing exactly the right things.
Nichole
Executive Assistant & Logistics Wizard
With 10+ years keeping C-suite executives sane, Nichole has a near-supernatural ability to anticipate needs before they are voiced. She once coordinated a 12-country business trip in under two hours. She considers this a slow day.
How We Think.
Human-powered, always
Technology is the engine. People are the steering wheel. We will never automate away the judgment that makes the difference.
AI-amplified, not AI-replaced
Our assistants are backed by 650+ custom automations. That means they spend their time on the work that actually matters for you.
Judgment over process
Rules are for edge cases. Our team develops a deep understanding of your context so they can make the right call in the gray areas.
No dropped balls. Ever.
We build redundant systems, clear handoffs, and obsessive follow-through into every engagement. Nothing falls through the cracks.